About the Mission
In a world becoming more disconnected, Mountain Club is the safeguard for real, in-person community. We are building the most influential global community in New Zealand, spanning business leaders, philanthropists, and creatives. To achieve this, our team on the ground is essential for creating a thriving environment that inspires connection and great ideas.
Role Overview:
This is a high-energy, hospitality-driven role. You are not only a key face of the club, you are a hands-on operator. Your day is a mix of high-level member engagement and the essential grit of running a premium venue: making a great coffees, managing spaces to be cleaned and reset, and physical event setups.
Core Responsibilities
- Foundation Hospitality: Provide "Unreasonable Hospitality" by greeting members and guests, making high-quality coffee consistently, and staying on top of dishes and cleaning to keep the space pristine.
- Environment Management: Own the club’s atmosphere by constantly monitoring and adjusting how the space is enjoyed by our members at the time.
- Active Event Support: We run 300+ events per year, many of which are in-venue. You’ll be involved in setting up furniture, basic AV, working the bar, and packing down after hours.
- Member Connection: Build genuine relationships with our memberbase to foster a sense of belonging and drive value back to the community.
- Daily Ops: Manage the host desk, handle check-ins, room bookings, and basic admin via our member platform.
Key Requirements
- Hospo Pro: 2+ years of experience in fast-paced cafe/bar environments. You must be confident on a coffee machine and comfortable with the physical nature of hospitality work.
- Commitment: Plans to live in Queenstown for at least 6 months and has own reliable transport.
- Communication: Ability to pivot from washing dishes to having a high-level conversation with a business leader without missing a beat.
Why Join Us?
This is a great opportunity for people that are over late nights in hospo and want to connect with a great community. You’ll get to work with a fun and collaborative team, and have the chance to attend world-class events in an inspiring environment.
Send your CV and a cover letter to membership@mountainclub.co.nz explaining why you’re the one for this role.
